Download Guide to Contacting OCLC Product Support and Training

This brochure provides U.S. members with an overview of OCLC's Product Support teams, Training resources (including OCLC's new online Training Portal), and information about obtaining billing and ordering assistance.

It also includes a diagram of the call tree by product, to help you navigate the new options presented to you when you call the OCLC 1-800-848-5800 number.

The information contained in this document is effective July 1, 2009.

Download the Guide to Contacting OCLC Product Support and Training

(2009 06 25)