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News and Events : Web information sessions

Web sessions

OCLC Web sessions include a live presentation, available at no cost, which you access via the Web with audio available via a conference call. You may ask any questions you have during the session.

To prepare your workstation, check our Web information session helpful hints.

Topic and brief descriptionDates
Ezproxy Virtual Users Group Meeting on IPv6
Join EZproxy Senior Product Manager Don Hamparian and Product Analyst Charlotte Sturtz to discuss IPv6: what it is, what it means and what we all need to do to be ready for it, in our libraries and organizations. Hear questions, tips and suggestions in this open forum discussion with your colleagues. You’ll also hear a quick review of the latest enhancements to EZproxy. 		May 30, 2012
10:00 am–11:00 am Eastern
ILLiad upgrade to version 8.2 for self-hosted libraries
Join us to learn about migration options and to get answers to your questions about upgrading to ILLiad version 8.2. 		June 05, 2012
1:00–2:00 PM Eastern
ILLiad upgrade to version 8.2 for OCLC hosted sites
Join us to learn about migration options and to get answers to your questions about upgrading to ILLiad version 8.2. 		June 12, 2012
1:00–2:30 PM Eastern
Best Practices in Virtual Reference: What the @#$? Dealing with Rude Patrons Online
Not all virtual reference exchanges are friendly chats, despite our best efforts. Hear and share some effective ways to deal with rude users without losing your cool. 		June 14, 2012
1:00 PM–2:00 PM Eastern