OCLC Web sessions include a live presentation, available at no cost, which you access via the Web with audio available via a conference call. You may ask any questions you have during the session.
| Topic and brief description | Dates |
|---|
Introduction to ILLiad
Alisa Whitt, OCLC Resource Sharing Services Consultant, will provide an overview of OCLC ILLiad and demonstrate how the service can save time and increase efficiency for your interlibrary loan operation.
|
February 21, 2012
2:00–3:30 PM Eastern Time
|
Your library at Webscale: How radical collaboration is redefining library management services
Join us for this special event sponsored by Library Journal and OCLC. Listen as Marshall Breeding, Vanderbilt University Libraries; Gregg A. Silvis, University of Delaware Libraries; and Andrew K. Pace, OCLC, share perspectives on the current and future state of library management services.
Panelists:
- Marshall Breeding, Director for Innovative Technologies and Research, Vanderbilt University Libraries; and Creator and Editor, Library Technology Guides and lib-web-cats
- Gregg A. Silvis, Librarian and Assistant Director for Library Computing Systems, University of Delaware
Speaker and moderator:
- Andrew K. Pace, Executive Director of Networked Library Services, OCLC
|
February 21, 2012
12:00–1:00 PM Eastern Time
|
Library Workflows Transformed: OCLC WorldShare Management Services
Hear how two libraries were able to achieve efficiency savings with OCLC WorldShare" Management Services by replacing rote tasks with new integrated and streamlined workflows. These services both replace and stand apart from traditional ILS systems by offering libraries Web-based cooperative management tools that streamline cataloging, acquisitions and circulation, and provide a next-gen discovery tool for end users.
Speaking at this event:
- Lynne Jacobsen, Associate University Librarian for Information Resources, Collections and Scholarly Communication at Pepperdine University
- Stefanie Wittenbach, University Librarian at Texas A&M University-San Antonio
- Andrew K. Pace, Executive Director of Networked Library Services at OCLC
|
February 29, 2012
2:00–3:30 PM Eastern Time
|
Introduction to ILLiad
Alisa Whitt, OCLC Resource Sharing Services Consultant, will provide an overview of OCLC ILLiad and demonstrate how the service can save time and increase efficiency for your interlibrary loan operation.
|
March 01, 2012
2:00–3:30 PM Eastern Time
|
OCLC WorldShare Management Services Demonstration: Acquisitions and License Manager
Join Matt Goldner, OCLC's Product and Technology Advocate, for a brief overview and demonstration of OCLC WorldShare Management Services focusing on acquisitions, serials and License Manager. There will be plenty of time for questions.
The Webscale Management Services that OCLC introduced in 2010 have been renamed OCLC WorldShare Management Services.
|
March 06, 2012
2:00–3:00 PM Eastern Time
|
Best Practices in Virtual Reference: Keeping the Virtual Lights on 24/7
This session will focus on how joining a cooperative group can help libraries keep their virtual reference services going at all hours. Studies show that up to 40% of virtual reference inquiries come in after typical library hours.
Explore the challenges and benefits to working through a cooperative to keep your virtual reference answering users 24/7. Find out if being "on" all the time really makes a difference in your community.
|
March 06, 2012
1:00 PM–2:00 PM Eastern
|
Introduction to ILLiad
Alisa Whitt, OCLC Resource Sharing Services Consultant, will provide an overview of OCLC ILLiad and demonstrate how the service can save time and increase efficiency for your interlibrary loan operation.
|
March 27, 2012
2:00–3:30 PM Eastern Daylight Time
|
OCLC WorldShare Management Services Demonstration: Circulation and Discovery
Join Matt Goldner, OCLC's Product and Technology Advocate, for a brief overview and demonstration of OCLC WorldShare Management Services focusing on circulation and discovery. There will be plenty of time for questions.
The Webscale Management Services that OCLC introduced in 2010 have been renamed OCLC WorldShare Management Services.
|
April 03, 2012
2:00–3:00 PM Eastern Daylight Time
|
OCLC delivery services using the WorldCat Knowledge Base for ILLiad users
Learn about resource sharing enhancements based on data in the WorldCat knowledge base that can help you put e-books, articles and open access resources into the hands of your users faster and more efficiently than ever. Article requests are often filled within hours rather than days. Direct Request processing for e-books lets you set up profiles that will alert your library staff when users request e-books from both open access e-content and subscription-based e-content. New options for synchronizing local knowledge base data with the WorldCat knowledge base minimize its set-up time, enabling you and your users to benefit from online article sharing quickly.
|
April 10, 2012
1:00–2:00 PM Eastern
|
OCLC delivery services using the WorldCat Knowledge Base for WorldCat Resource Sharing users
Learn about resource sharing enhancements based on data in the WorldCat knowledge base that can help you put e-books, articles and open access resources into the hands of your users faster and more efficiently than ever. Article requests are often filled within hours rather than days. Direct Request processing for e-books lets you set up profiles that will alert your library staff when users request e-books from both open access e-content and subscription-based e-content . New options for synchronizing local knowledge base data with the WorldCat knowledge base minimize its set-up time, enabling you and your users to benefit from online article sharing quickly.
|
April 10, 2012
3:00–4:00 PM Eastern
|
Introduction to ILLiad
Alisa Whitt, OCLC Resource Sharing Services Consultant, will provide an overview of OCLC ILLiad and demonstrate how the service can save time and increase efficiency for your interlibrary loan operation.
|
April 10, 2012
2:00–3:30 PM Eastern Daylight Time
|
Introduction to ILLiad
Alisa Whitt, OCLC Resource Sharing Services Consultant, will provide an overview of OCLC ILLiad and demonstrate how the service can save time and increase efficiency for your interlibrary loan operation.
|
April 19, 2012
2:00–3:30 PM Eastern Daylight Time
|
Best Practices in Virtual Reference: Virtual Reference in Tough Times
In tough economic times, everything gets a turn on the chopping block. Make the case for virtual reference to your funding bodies and show them the impact you have online. Hear what has an impact on funders and learn what features are most valuable to your library.
Despite the best advocacy, paying for virtual reference still may not make the cut. Explore what free options you have and hear how they’ve worked for those already using the service. Know what you really need to have in a virtual reference service to make it work for your community.
|
April 24, 2012
1:00 PM–2:00 PM Eastern
|
Best Practices in Virtual Reference: Finding Your Virtual Reference Users Online
Seeking Synchronicity found that one of the biggest obstacles to a successful virtual reference service was getting users to simply know the service existed. How do you find your users online? How do they find you?
Look at what signs have been effective in letting users know about the service. What works best in both drawing users’ attention and getting them to know what the service is about? With our constantly changing technical vocabulary, are you really saying what you want to say?
|
May 17, 2012
1:00 PM–2:00 PM Eastern
|
Introduction to ILLiad
Alisa Whitt, OCLC Resource Sharing Services Consultant, will provide an overview of OCLC ILLiad and demonstrate how the service can save time and increase efficiency for your interlibrary loan operation.
|
May 22, 2012
2:00–3:30 PM Eastern Daylight Time
|
Introduction to ILLiad
Alisa Whitt, OCLC Resource Sharing Services Consultant, will provide an overview of OCLC ILLiad and demonstrate how the service can save time and increase efficiency for your interlibrary loan operation.
|
May 31, 2012
2:00–3:30 PM Eastern Daylight Time
|
Best Practices in Virtual Reference: What the @#$? Dealing with Rude Patrons Online
Not all virtual reference exchanges are friendly chats, despite our best efforts. Hear and share some effective ways to deal with rude users without losing your cool.
|
June 14, 2012
1:00 PM–2:00 PM Eastern
|
Librarians' Toolbox:
